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Allens Arthur Robinson

General law

Among other obligations, banks are subject to a general duty of confidentiality which was confirmed by an English decision known as Tournier's Case.

This general duty is owed to all customers - whether individuals, corporations or trusts, for example - and no matter why they've obtained the banking service.

But there are four exceptions - the bank may disclose information if:

  • required by law;
  • compelled by duty to the public;
  • the customer consents;
  • the bank's interests require disclosure - there's limited case law, but it's likely this exception only applies if the bank is preserving or protecting its interests in relation to the customer. For example, a bank may disclose the state of its customer's indebtedness in legal proceedings to recover a debt. 

There is also authority that disclosure by a wholly owned subsidiary to its parent may breach a banker's duty of confidence.