COVID-19 – What is Allens doing?

Given the spread of the novel coronavirus (COVID-19) we, like a lot of organisations, have taken active steps to help ensure the safety, health and wellbeing of our people and clients.

We continue to implement and update our risk and business continuity planning processes, and are well prepared to operate as normally as possible through this period of uncertainty.

The welfare of our people is at the forefront of our thinking, but we are also focussed on continuing to offer our clients the service to which they are accustomed.

We have implemented safeguards that meet official Australian Government COVID-19 guidelines and taken additional steps aimed at minimising the potential impact.

Open for business

Our ongoing priority is the health and wellbeing of our people, our clients and our communities across all of our jurisdictions.

Our offices in Melbourne, Brisbane, Perth and Sydney are open to staff who wish to operate from the office (social distancing measures and strict hygiene protocols are in place). Our Port Moresby, Hanoi and Ho Chi Minh City offices are also operating as normal.

Continuity of client service

All our lawyers and the majority of our support staff are issued with secure laptops which they use every day, which means they can connect to the Allens network from anywhere.

Many of our people work remotely on a regular basis. We are well set up to ensure that our people can work from home for an extended period, if required, and our IT systems are able to manage the increased number of remote connections.

Visiting Allens offices

We continue to only allow limited access to most of our offices for the purpose of critical business or client needs. For the safety of our people, clients and community, we ask that you do not visit our office if in the last 14 days:

  • you have come into direct contact with a confirmed case of COVID-19; or
  • you have arrived from an overseas destination or any locally declared hotspots.

We also ask that you do not visit our office if:

  • you are under self-isolation awaiting confirmation testing or have been confirmed to have contracted the COVID-19 virus, until medical clearance has been provided stating you are able to do so; or
  • if you have any fever, cough, flu-like symptoms or are feeling unwell.

In each of our offices, we provide hand sanitisers and disinfectants to promote a healthy workplace, and we encourage visitors (and our people) to adhere to handwashing, cough etiquette, social distancing and hygiene practices. If you are feeling unwell when visiting our offices, please make your Allens host aware so we can support you accordingly.


For all travel we ask our people to consider relevant Government travel guidance and follow Government directives and any local requirements.

Large meetings and conferences

In line with Australian Government advice, we have asked our people to avoid large meetings and gatherings. We have moved key client events online and are supporting clients with education via our learning portal

Supporting clients to meet CPD requirements

We offer clients access to a range of content online, that may help to fulfil CPD requirements. Visit our Online learning hub

Advising clients on COVID-19 issues

We continue to advise our clients on the disruptions, preparedness, and related legal and business issues they face during this challenging time. We have a team committed to sharing our lawyers' views on best practices and insights from around the firm. Please contact us if you'd like a member of our team to be in touch, or visit our Covid-19 Insights page.