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Changing customer service levels: a lesson in consumer law risks
Insight 10 Apr 2025

On 21 February 2025, the Federal Court of Australia handed down its decision in Australian Competition and Consumer Commission v Telstra Limited [2025] FCA 93. The Court found Telstra misled nearly 9000 customers via its Belong broadband service by failing to inform them of a reduction ...

FPIC in focus: implications of a recent Canadian Federal Court decision for Australian stakeholders
Insight 10 Apr 2025

The principle of 'free, prior and informed consent' (FPIC) is recognised as a 'gold standard' for engaging with First Nations communities in the context of environmental, social and governance (ESG) c ...

Mixed results in Medibank class action on privilege claims over investigation reports
Insight 09 Apr 2025

A recent Federal Court decision has further highlighted the challenges of maintaining privilege claims over third-party investigation reports, particularly where those reports are—or become—relied on for non-legal purposes, including operational, regulatory, and public or investor relations. ...

Significant reforms proposed to cultural heritage protections in the Northern Territory
Insight 09 Apr 2025

Protection of sacred Indigenous sites is a cornerstone of preserving Australia’s First Nations heritage. The Northern Territory Aboriginal Sacred Sites Act 1989 (the Act) requires project proponents operating in the Northern Territory (NT) to obtain approval to operate in the vicinity of sacred site ...

Five regulatory reforms shaping the energy transition
Insight 07 Apr 2025

Reforming the regulatory framework that underpins our electricity system is a key aspect of Australia's energy transition, but the scale and pace of change can seem overwhelming. ...

Allens advises on pathfinder energy transition project financing
News 07 Apr 2025

The first-of-its-kind project, which reached financial close last week, will deliver at least 4.5 gigawatts of new network capacity by 2028, which could represent around 25-30% of NSW's total ...

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