1-10 of 121 results
ASIC puts life companies on notice to improve sales practices
ASIC issued a 'Dear CEO' letter to life companies on 18 August 2025, setting out key observations from a recently completed review of direct sales practices of life companies, although we think t ...
Enforcement and litigation risk in insurance 2021
There is a growing appetite for litigation and regulatory enforcement in the insurance industry. In the wake of the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry (the Financial Services ...
2024 regulatory enforcement trends and what they mean for the year ahead
Throughout 2024, regulatory enforcement risk in Australia was significantly influenced by ESG factors, along with issues relating to cyber, data and privacy. Notable regulatory developments occurred in these areas. ...
No 'leap of faith' as Federal Court rejects ASIC's policy avoidance case
Just as the summer holidays began at the end of 2023, Justice Jackman of the Federal Court handed down judgment in ASIC v Zurich Australia Limited. ...
The Federal Government issues its final response to the Quality of Advice review
The Federal Government has provided its final response to the Quality of Advice review, as part of its 'Delivering Better Financial Outcomes' package of reforms. ...
AFCA: The first six months - and the year ahead
The Australian Financial Complaints Authority AFCA the new one-stop-shop for resolving financial complaints has had a very busy first six months of operation ...
Setting a new standard: a guide to APRA's operational risk management reforms
Given the tight timeframes proposed, APRA regulated entities should begin to review their operational risk management processes and arrangements against draft CPS 230 – see our practical implementation guide here. ...
Part 1 – Detailed Analysis of CPS 230 and comparison with existing standards
Operational risk has been a headline issue in the superannuation, insurance and banking industries over recent years, so it is no surprise to see APRA sharpening its focus on operational resilience with the release of a new draft prudential standard, CPS 230. In this Insight we provide an overview of CPS 230 and what it will mean for you. ...
Efficiently, honestly and fairly - overarching and fundamental obligations?
In his recent Interim Report into Misconduct in the Banking Superannuation and Financial Services Industry Commissioner Hayne makes a lot of the duties of an Australian financial services licensee and an Australian credit licensee to provide financial services or credit activities as the case may be ...
'A ticking time bomb': limitations in cyber cover for known vulnerabilities and end-of-life hardware
Insurers heavily scrutinise organisations' ability to prevent, anticipate and withstand cyber-attacks when deciding whether or not to offer cyber insurance. This Insight explains what known vulnerabilities are; the approach commonly adopted by insurers; and what you can do to mitigate the risk. ...