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Round 6: Insurance
Issues 10 Feb 2019

The sixth round of public hearings considered issues associated with the sale and design of life insurance and general insurance products, the handling of claims under life insurance and general insurance policies, and the administration of life insurance by superannuation trustees. ...

Considering Robo-advice
Insight 17 Apr 2019

The Australian Financial Complaints Authority AFCA the new one-stop-shop for resolving financial complaints has had a very busy first six months of operation ...

AFCA: The first six months - and the year ahead
Insight 17 Apr 2019

The Australian Financial Complaints Authority AFCA the new one-stop-shop for resolving financial complaints has had a very busy first six months of operation ...

The future age of AI
Insight 01 Feb 2019

We will be able to cease speculation on what is in or not in the Final Report of the Financial Services Royal Commission on Monday evening or after whatever time it takes to read and digest ...

Amendments to include insurance claims handling in the definition of 'financial services'
Insight 05 Mar 2019

The Federal Government has released a consultation paper which takes action on Recommendation 4.8 of the Banking Royal Commission's Final Report. If implemented, the handling and settlement of insurance claims will become a 'financial service' under the Corporations Act 2001 ...

Changes to the FSC Life Insurance Code of Practice
Insight 20 Dec 2018

Proposed changes to the FSC Life Insurance Code designed to improve standards in product design sales underwriting customer service complaints and claim handling are afoot and the deadline for comments is fast approaching ...

AFCA's powers and obligations - 'systemic issues'
Insight 13 Nov 2018

In his Interim Report, Commissioner Hayne rejected claims that misconduct in the financial services sector was the fault of 'a few bad apples' and did not raise 'broader or systemic concerns. This Insight considers what can and should be done about such systemic issues. ...

Life insurance, conflicted remuneration and commissions
Insight 03 Nov 2016

The Bill to amend the conflicted remuneration provisions in the Corporations Act for life insurance has been introduced into Parliament a second time and draft regulations have been released for comment However we struggle to know how to describe them because the changes seem to have conflicting ...

Allens acts for Allianz on Territory Insurance Office acquisition
News 01 Dec 2014

Allens has advised insurance company Allianz Australia on its purchase of the Northern Territory Government's general insurance business. Allianz Australia has entered into an agreement with the ...

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