Artificial Intelligence for Social Good
How to address the real access to justice issues faced by five different community organisations was the challenge presented as part of a collaboration we undertook with the University of Technology that became the inaugural LawTech Challenge.
The challenge involved teams of students, working with our staff, creating artificial intelligence applications that would help people address legal problems online.
Anthony Tridgell, from our Sydney office, participated in one of the teams working with the Refugee Advice and Casework Service (RACS) to build an online questionnaire that automates the first steps of a Safe Haven Enterprise Visa application.
'Our app was designed to streamline the time it takes a refugee to fill in necessary background questions.
'The web-app walks the user through the legalese of the government form and hosts audio recordings that explain the complex questions in the user's native language. On completion, the app emails RACS a summary report that matches each answer to the relevant section of the Department of Border Protection form. The time saved enables RACS to focus its client interview time on the most sensitive and critical sections of each visa application rather than background and quite routine information gathering,' Anthony said.
Each team worked with a community organisation to understand the problem they were trying to solve and then collaborated to come up with clever app-based solutions powered by the Neota Logic (AI) platform.
'The projects touched on a range of issues including how we can help streamline an organisation's application process to provide access to interactive information on web and mobile sites, to develop better tools for online education and to create safe spaces for those in need of help,' Anthony said.
The other community organisations involved in the challenge included Anti-Slavery Australia, Aurora Project and the Inner City Legal Centre.