Guide to AI Procurement

By Valeska Bloch, Jessica Mottau , Aveline Orban, Tommy Chen, Florence Tan
AI Data & Privacy Technology, Media & Telecommunications

Tips and considerations for procuring AI systems

As generative artificial intelligence moves from pilot to production, organisations are grappling with the push to rapidly procure AI systems while appropriately managing the risks.

Unhelpfully, 'market' positions and practices are still emerging, as both customers and suppliers continue to test their approach and their risk appetite, and as AI regulation evolves at pace. AI offerings – in terms of functionality, vendor commitments and pricing – are, as a result, still wildly inconsistent.

In this guide, we share our insights from recent AI procurements and answer frequently asked questions, including:

  • Is AI procurement different from any other tech procurement?
  • What questions should we be asking our business (and should they be asking AI vendors)?
  • How should we manage AI risk throughout the lifecycle of our arrangement?
  • What should we include in our contract?

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